F.A.Q.
How long does it take to process my order and ship it out?
We keep a large stock of our most popular items on hand. As a result over 90% of our
orders are shipped out the same or very next business day they are order.
Should there be any delay we will notify you as soon as possible.
How long does the shipping take?
We have 3 speeds of shipping all by weight:
- Surface starts at 6.95/ allow 14 to 28 BUSINESS days
- Air Mail starts at 8.95/ allow 5 to 10 BUSINESS days
- XpressPost starts at 21.99/ allow 3 to 5 BUSINESS days
The United States Postal Service always delivers faster than the allotted timeframe especially if you live in a larger city center.
Can my package be tracked?
Canada Post and United States Postal Service ONLY offer a tracking number with XpressPost parcels.
What are your hours of availability?
You can always call and/or leave message or an email with Granville Wellness anytime of day or
night and we will get back to you within the next business day upon receipt of
your message, guaranteed! Our phone toll free number is 1-888-730-1240 or our
purchasers direct line and email address are (604)676-6944,
info@granvillewellness.com
Can I get an item even if it is not posted on your site?
Always feel free to inquire about any product you are wanting to purchase and Granville Wellness will look into getting it for you.
|